TYPE OF INFORMATION WE COLLECT
When you visit the Site, we automatically receive, collect, and store certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We refer to this automatically-collected information as “Device Information.”
Additionally when you create an account, log in to an existing account, use any contact form, make a purchase or attempt to make a purchase through the Site, we receive, collect, and store certain information from you, including your name, login, e-mail address, password, computer and connection information, purchase history, billing address, shipping address, payment information (including but not limited to credit card numbers, PayPal account information, bank account numbers , bank details, payment preferences) and phone number. We refer to this information as “Order Information.” Due to the covid-19 pandemic, we are legally required to collect your phone number as part of the Order Information, which will be used solely for the purpose of contact tracing.
COOKIES AND TRACKERS
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org .
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Click here to view which cookies are stored on your site visitors' computer.
We also use Google Analytics as a third-party service to employ cookies . By accepting non-essential cookies on our cookie banner, you are allowing the use of Google Analytics.
DATA STORING AND SHARING OF PERSONAL INFORMATION
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data is stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Wix is very committed to data protection, as set out in their Data Processing Agreement, which you can read here: https://www.wix.com/about/privacy-dpa-users
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
HOW AND WHY DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you and provide you with ongoing customer assistance and technical support
Screen our orders for potential risk or fraud
Comply with any applicable laws and regulations
When in line with the preferences you have shared with us, provide you with personalized information, updates, news, or advertising relating to our products or services.
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services
Third parties, such as customs or authorities, might use your Order Information, including your phone number, to contact you for covid-related contact tracing or in case of technical or logistic problems.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We may also contact you by e-mail to notify you about site changes, updates, new store products, promotions, marketing campaigns, and retargeting. You have the right to opt out of these forms of communication by simply replying to us.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser .
DATA RETENTION AND THE RIGHT TO BE FORGOTTEN
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below . You also have the right to have your data deleted (right to be forgotten), for which you can simply mail us and we will act upon your request.
Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States .
For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you would like to access, correct, amend or delete any personal information we have about you, please contact us by e-mail at firstname.lastname@example.org .
Last update: 10th of October 2020